Shipping and Delivery Online Sales

Delivery and Pickup:

The company provides free shipping and handling for all purchases in Riyadh city (Terms and conditions applied).

In the case of other Major cities (Jeddah, Al-Qassim, Al Khobar) the company arranges shipping and handling for a charge as Shown Before Checkout.

Customer has the right to collect his/her purchases directly from the store or warehouse under the customer's responsibility.

The company offers free storage for 30 days from the purchase date.

The company charges a weekly storage fee which is 5% of the invoice value starting from the date of the end of the period specified in the previous condition.

Shipping Charges:

Your delivery charges will depend on the order value. These charges will be displayed during the checkout process.

We offer delivery to all regions of Saudi Arabia. To  the main cities (Jeddah, Al-Qassim, Al Khobar) in KSA we deliver within 14 working days. If you need more details about the delivery period and charges to remote areas, please contact us.

 If items are missing or damaged:

Although great care is taken while packing, damage does occur occasionally during transit. To help us claim the damage and speed up the reimbursement process, we require that you perform the following steps:

Please check the item in front of the courier by checking the contents of the package and sign in the delivery receipt stating delivery.

Sign on the delivery receipt stating delivery.

If the item has any damage whatsoever, please include the same note on the delivery receipt.

Do not throw away any of the original inner or outer packaging.

The customer is fully responsible for entering their correct personal information when reaching the check-out page to make an order. Indigo Home Furniture is not responsible for any losses caused by customers inaccurate data entry of personal information.